Last Updated: April 5th, 2019
This is the Website and Software Privacy Policy ("Privacy Policy") of Development Team with the distinctive title “Risen Realms” located at Edessa, Greece, and we are the data controller in respect of the Personal Information (as defined below) that we collect from you. It covers information our Development Team collects from users and visitors of our official website ("Site") and our entertainment software (“Software”), for mobile devices, personal computers and Internet-connected consoles.
When we use the terms "we", "us" or "our" we refer to the Development Team with the distinctive title “Risen Realms”.
By accessing our Site or Software, you confirm that you have read and understood the entirety of this Privacy Policy.
You have various rights in respect of our use of your Personal Information as set out in the 'Your Rights' section below. Two of the fundamental rights to be aware of are that you may:
| Information you submit to us | Visiting our Site or using our Software without registration | Technical Information (see below) |
|---|---|---|
| If you register with us via our Site or Software | Username, Email address and password | |
| If you sign in via Social Media such as Facebook or Google |
|
|
| If you use the messaging function |
|
|
| If you enter a contest | If you go on to win a competition we may need your postal address in order to send you potential prizes. | |
| If you attend a Risen Realms event |
|
|
| If you contact us | Name, phone number or email address and any other Personal Information you provide to us in the course of our communication. | |
| Automatically Collected Information | Technical and Statistical Information |
|
We and our third-party partners, such as advertising networks, social media widgets, and analytics providers, use cookies and similar technologies to provide, support and improve "Risen Realms" Service and each of the uses outlined and described in this Privacy Policy. Our partners also may collect information about your online activities over time, on other devices, and on other websites or apps. Those third parties may have their own privacy policies governing their use of your Personal Information. To switch off cookies, you need to change your browser settings. For further information about how to do this please visit http://www.aboutcookies.org/. Please note that if you choose to switch off cookies on your device that will mean certain functions of our Site and Software cannot operate properly and the usability of our Services will be affected.
Read our Cookie Policy to learn more.
We, or third-party data processors acting on our behalf, use the Personal Information we collect from you in the following ways:
For example, we might use your Personal Information to:
For example, we might use your Personal Information to:
For example, we might use your Personal Information to:
For example, we might use your Personal Information to:
All email newsletters include the option to unsubscribe. We will not provide your email address to any third parties for marketing purposes.
We may use your contact details to communicate with you in order to respond to queries you have raised with us.
We will anonymize or aggregate data collected and use and disclose it for any Development Team purpose. However, no single individual will be identifiable from the anonymised details we disclose for these purposes.
Trusted Partners: We may share your Personal Information with the following trusted partners and agents only if they need such information to perform their specific obligations or services to us. You may request a copy of the list of these partners by using the contact details here.
Other disclosures: We may also share your Personal Information with other organisations or individuals:
To protect against or prevent harm to the rights, property or safety of Our Development Team, our users or the public as required or permitted by law.
Any such third parties are limited (by law and by contract) in their ability to use your Personal Information for any purpose other than to perform those obligations / provide their services. We will always require them to use your Personal Information in accordance with our instructions, with the terms of this Privacy Policy and any other appropriate confidentiality and security measures we require from them.
Except as detailed in this Privacy Policy, we do not rent, sell, or share personal information about you with other people or unaffiliated companies without notifying you and, where necessary, obtaining your permission. If you have given us your consent for us to use your Personal Information in this way, but later change your mind, you should contact us and we will stop doing so.
We may only process your Personal Information if we have a legal basis for doing so. This section sets out the legal grounds on which we rely in order to process your Personal Information.
We consider that the legal bases for using your Personal Information are as follows:
If we rely on our (or a third party's) legitimate interests for using your Personal Information, we will undertake a balancing test to ensure that our (or the third party's) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of your Personal Information. You can ask us for information on this balancing test by contacting us.
Other uses of Personal Information (including special categories of Personal Information) may be subject to your consent (which you may withdraw at any time after giving it).
If we rely on your consent for us to use your Personal Information in a particular way, but you later change your mind, you may withdraw your consent by contacting us and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to provide services to you.
We will process and store your Personal Information in the locations of our servers.
We comply with applicable laws in respect of the international transfer of Personal Information.
If you are located in the European Economic Area ("EEA"), please note that we may transfer your Personal Information to locations outside the European Economic Area, including USA and Japan. Some of those locations may not offer a similar level of protection to European regulations. In these cases, we will ensure that there are adequate safeguards in place to protect your Personal Information in accordance with this Privacy Policy. These adequate safeguards include, in the case of entities based in countries outside the EEA (including Japan), entering into data transfer agreements with the recipient based on standard contractual clauses approved by the European Commission for transfers of personal data to third countries.
Further details on the steps we take to protect your Personal Information, in these transfer cases is available from us on request by contacting us at any time.
We will not keep your Personal Information longer than reasonably necessary to fulfil the purposes described in this Privacy Policy or as prescribed by law. In particular, we will implement a retention policy which stipulates the length of time we keep Personal Information. We will securely delete the Personal Information that we no longer need, and update, archive or securely delete Personal Information if it goes out of date. Therefore, we will retain any personal data related to your account for as long as you keep it open.
We do not retain the contact information you provide about others for matching purposes after we have performed the matching.
The length of time we retain Personal Information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise of defend our legal rights.
We take steps in an effort to treat your information securely and in accordance with this Privacy Policy. Unfortunately, though, the internet cannot be guaranteed to be 100% secure and, as such, you acknowledge and accept that we cannot guarantee the security of your Personal Information transmitted to the Site or Software and that such transmission is at your own risk.
Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We do not knowingly collect, maintain, or use Personal Information from children under the age of 16, and no part of our Service is directed to children under the age of 16. If you learn that your child has provided us with Personal Information without your consent, you may alert us. If we learn that we have collected any Personal Information from children under 16, we will promptly take steps to delete such information and terminate the child's account.
We may update this Privacy Policy from time to time. We will post any Privacy Policy changes on our Site. Depending on the significance of the changes, we may display a more prominent notice. Please check back frequently to see any updates or changes to our Privacy Policy.
You have various rights in relation to your Personal Information. In particular, you have a right to:
To exercise any of your rights, please contact us.
We will consider all such requests and provide our response within a reasonable period (and in any event any time period required by applicable law). Please note, however, that certain Personal Information may be exempt from such requests in certain circumstances.
If you have any queries about our collection, use or storage of your Personal Information, please contact our Development Team’s Data Protection Officer by email: info@risenrealms.com
If you are unhappy with the way we handle your Personal Information, or any privacy query or request that you have raised with us, we would always prefer you to contact us first. However, you have a right to complain to the EU Data Protection Authority ("DPA") in the country where you usually live or work, or where an alleged infringement of privacy law has taken place. Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.